RETURNS & REFUNDS
What’s your return policy?
Returns & Refunds — Store of Purchase or Dispatch. All returns and refunds must be made to the store of purchase or dispatch.Items cannot be returned to a different SportsPower store. As each SportsPower store is independently owned and operated, cha
Click & Collect Returns Policy
If you’ve had second thoughts about your Click & Collect purchase:. Click & Collect orders are managed by the store where the order was collected. Returns for Click & Collect purchases cannot be processed via standard online returns. To exchange a pr
How do I start a return?
To start a return, please contact our Customer Support Team by submitting a request through the SportsPower Help Centre using the Report Issue option. Your request will be reviewed by the SportsPower Support Office, who will assist with the return pr
Can I return an item bought in-store to another SportsPower store?
All returns and refunds must be made to the store of purchase or dispatch.Items cannot be returned to a different SportsPower store. Items purchased in store must be returned to the same SportsPower store where the purchase was made.As each store is
The product I bought is damaged. What should I do?
SportsPower adheres to Australian Consumer Law (ACL) as outlined by the ACCC regarding returns and remedies for faulty products. If you believe an item you have purchased is faulty or significantly differs from the description, the correct next step