DELIVERY & SHIPPING
How long does delivery take?
Orders are dispatched by SportsPower stores as soon as possible, generally within 48 hours of order confirmation. Once dispatched, deliveries typically take 3–10 business days.Delivery timeframes may be longer during peak or busy periods. Please note
How do I track my order?
Once your order has been dispatched, you’ll receive an email containing a tracking link so you can follow your delivery. You can also visit the SportsPower Help Centre to access tracking information and stay up to date on your order. If you have your
Do you ship worldwide?
We don’t currently ship overseas.All SportsPower orders can only be delivered within Australia.
What is your shipping policy?
We aim to process and dispatch orders as quickly as possible. Orders received by 11am AEST are generally processed and dispatched within 48 hours, where possible. Once dispatched, delivery typically takes 3–10 business days. Please note that dispatch
How much does shipping cost?
Delivery RatesDeliveries start from $9.99 for orders of 1-4 standard items. Additional charges will apply to bulky items. The final delivery charge for your order will be calculated at checkout and will be based on the total weight of your order. Wha
Can I change the delivery address after placing an order?
You can request an address update within 15 minutes of placing your order by contacting us via chat or through the Help Centre by selecting “Report an Issue.”. After this time, we’re unable to make changes to the delivery address, as orders move quic
Can I cancel my order after placing it?
You can request to cancel your order within 15 minutes of placing it by contacting us via chat or through the Help Centre by selecting “Report an Issue.”. After this time, we’re unable to cancel orders, as they are sent directly to our stores for pro
What if my parcel is retuned to sender?
If your parcel is returned to the sending store, our support team will be in touch to help you with the next steps. You’ll have three options available:. Once the parcel has been received back at the store, we’ll work with you to arrange the option t
What if I am not home to accept my delivery?
Our courier service (Australia Post) has Authority to Leave by default, meaning your parcel may be delivered to a safe, out of sight location at your address without needing a signature. If the parcel can’t be safely left, it will be redirected to yo