The SportsPower Support Office does not have access to live stock levels for all stores. To check in-store availability:. Use the Find in Store option on the product page to see participating stores and their contact details. If a product is availabl

The SportsPower Support Office does not have access to live stock levels for all stores.To check in-store availability:<ul data-start="155" data-end="263"><li data-start="155" data-end="263">Use the Find in Store option on the product page to see participating stores and their contact details</li></ul>If a product is available to purchase online, this will be shown by an Add to Cart button on the product page.Store availability and online availability are managed separately and may differ by product and store.

How do I check if a product is in stock?

Spare parts availability depends on the product, its age, and the manufacturer. Please contact the SportsPower store where you purchased the product to check whether spare parts are available and to discuss next steps.

Spare parts availability depends on the product, its age, and the manufacturer.Please contact the SportsPower store where you purchased the product to check whether spare parts are available and to discuss next steps.

Are spare parts available for products?

SportsPower aims to offer competitive pricing both online and in-store. As SportsPower stores are independently owned and operated, pricing and promotions may vary between stores and the website. Prices shown on the SportsPower website are set indepe

<h2 data-start="224" data-end="247" id="isPasted">Pricing &amp; Promotions</h2>SportsPower aims to offer competitive pricing both online and in-store. As SportsPower stores are independently owned and operated, pricing and promotions may vary between stores and the website.<h3 data-start="450" data-end="481" id="online-and-in-store-pricing">Online and in-store pricing</h3><ul data-start="482" data-end="779"><li data-start="482" data-end="569">Prices shown on the SportsPower website are set independently from in-store pricing</li><li data-start="570" data-end="676">Some online offers may not be available in-store, and some in-store offers may not be available online</li><li data-start="677" data-end="779">Website prices generally reflect Supplier Recommended Retail Price (RRP) unless stated otherwise</li></ul><h3 data-start="781" data-end="805" id="sales-and-promotions">Sales and promotions</h3><ul data-start="806" data-end="1005"><li data-start="806" data-end="898">Sale pricing and promotional offers may differ between the website and individual stores</li><li data-start="899" data-end="1005">For current in-store promotions or sale pricing, please check directly with your local SportsPower store</li></ul><h3 data-start="1007" data-end="1025" id="price-matching">Price matching</h3><ul data-start="1026" data-end="1126"><li data-start="1026" data-end="1126">Price matching is not guaranteed and is offered at the discretion of each individual store</li></ul>

The price on the website is different from the one in-store. Why?

SportsPower adheres to Australian Consumer Law (ACL) as outlined by the ACCC regarding returns and remedies for faulty products. If you believe an item you have purchased is faulty or significantly differs from the description, the correct next step

<div data-message-author-role="assistant" data-message-id="f35839c5-f6b9-4b2a-a291-5ddeb8842f0c" dir="auto" data-message-model-slug="gpt-5-2"><h2 data-start="0" data-end="35" id="faulty-items-in-store--online">Faulty Items (In-Store &amp; Online)</h2></div>SportsPower adheres to Australian Consumer Law (ACL) as outlined by the ACCC regarding returns and remedies for faulty products.If you believe an item you have purchased is faulty or significantly differs from the description, the correct next step depends on how the item was purchased.<h3 data-start="332" data-end="354" id="online-purchases">Online purchases</h3>For online orders, please contact our Customer Support Team via the SportsPower Help Centre:<a data-start="453" data-end="494" rel="noopener" target="_new" href="https://www.sportspower.com.au/pages/help">https://www.sportspower.com.au/pages/help</a>Our team will guide you through the next steps and coordinate the assessment with the relevant store where required.<h3 data-start="614" data-end="638" id="in-store-purchases">In-store purchases</h3>For items purchased in store, please return to or contact the&#xA0;SportsPower store where the purchase was made. Each SportsPower store is independently owned and operated and manages in-store assessments directly.To avoid delays, please use one contact method only and do not contact multiple stores or channels at the same time.<hr data-start="979" data-end="982"><h3 data-start="984" data-end="1006" id="assessment-process">Assessment process</h3>Initial assessment Store teams can assess some faults directly. In many cases, the product may need to be sent to the manufacturer or supplier for specialised assessment. This process may take some time, depending on the product and supplier.Outcome If your product is deemed faulty, you may be offered one of the following remedies, in line with Australian Consumer Law:<ul data-start="1395" data-end="1542"><li data-start="1395" data-end="1420">A replacement product</li><li data-start="1421" data-end="1446">Repair of the product</li><li data-start="1447" data-end="1542">A refund, including the cost of the goods and any reasonable return shipping costs incurred</li></ul>

What should I do if I receive a damaged product?

Still have questions? Send us a message and our team will get back to you as soon as possible.
Our support hours are Monday - Friday 08:30 AM - 04:30 PM AEDT excl Victorian Public Holidays

PRODUCTS, STOCK & AVAILABILITY

How do I check if a product is in stock?

Are spare parts available for products?

The price on the website is different from the one in-store. Why?

What should I do if I receive a damaged product?